Privacy & Cookies

Hotel Mar Blanco ("we," "our," or "us") respects your privacy. This policy explains how we collect, use, store, and protect personal information when you browse our website, make a booking, send an inquiry, or use our guest services. It also explains how cookies and similar tools are used to support a smooth booking and browsing experience.

Information We Collect

We may collect the following information:

• Booking details such as your name, contact information, arrival and departure dates, room preferences, and payment information.
• Inquiry and communication details when you contact us by form, email, phone, or SMS.
• Guest stay information such as special requests, service preferences, and housekeeping notes.
• Device and usage data including IP address, browser type, pages viewed, referral source, and approximate location derived from your device settings.

We collect information directly from you, automatically when you use the website, and from trusted service providers that help us operate the site and manage reservations.

How We Use Information

• Process reservations, arrivals, departures, and guest requests.
• Respond to inquiries and provide customer support.
• Send service updates, booking confirmations, and stay-related messages.
• Improve the website, guest experience, and hotel services.
• Comply with legal, tax, accounting, and safety obligations.

SMS and Guest Communications

If you provide a phone number during booking or inquiry, we may use it to send guest service messages such as reservation confirmations, check-in details, room updates, and responses to requests. You can opt out of marketing messages at any time, but we may still send essential service or legal notices.

• Reply STOP to end non-essential text messages.
• Reply HELP or contact reception for assistance.
• Mobile opt-in data and consent are not shared for marketing purposes.

Cookies

Cookies help the website remember preferences, keep the booking process working properly, and understand how guests use the site. We use necessary cookies, analytics cookies, and, where permitted, preference cookies. You can disable cookies in your browser, but some features may not work as intended.

Sharing and Storage

We do not sell your personal information. We may share it only with service providers that help operate reservations, payments, messaging, analytics, or legal compliance, and only as needed for those purposes. We retain information for as long as necessary to provide services, meet legal obligations, resolve disputes, and protect our guests and business.

Security and Your Choices

We use reasonable administrative, technical, and physical safeguards to protect your information. You may request access, correction, deletion, or restriction of your personal information where applicable law allows. You may also choose not to receive promotional communications.

Updates

We may update this policy from time to time. Any changes will appear on this page with a new last modified date.

Last Modified: July 2026

Hotel Mar Blanco ("we," "our," or "us") respects your privacy. This policy explains how we collect, use, store, and protect personal information when you browse our website, make a booking, send an inquiry, or use our guest services. It also explains how cookies and similar tools are used to support a smooth booking and browsing experience.

Information We Collect

We may collect the following information:

• Booking details such as your name, contact information, arrival and departure dates, room preferences, and payment information.
• Inquiry and communication details when you contact us by form, email, phone, or SMS.
• Guest stay information such as special requests, service preferences, and housekeeping notes.
• Device and usage data including IP address, browser type, pages viewed, referral source, and approximate location derived from your device settings.

We collect information directly from you, automatically when you use the website, and from trusted service providers that help us operate the site and manage reservations.

How We Use Information

• Process reservations, arrivals, departures, and guest requests.
• Respond to inquiries and provide customer support.
• Send service updates, booking confirmations, and stay-related messages.
• Improve the website, guest experience, and hotel services.
• Comply with legal, tax, accounting, and safety obligations.

SMS and Guest Communications

If you provide a phone number during booking or inquiry, we may use it to send guest service messages such as reservation confirmations, check-in details, room updates, and responses to requests. You can opt out of marketing messages at any time, but we may still send essential service or legal notices.

• Reply STOP to end non-essential text messages.
• Reply HELP or contact reception for assistance.
• Mobile opt-in data and consent are not shared for marketing purposes.

Cookies

Cookies help the website remember preferences, keep the booking process working properly, and understand how guests use the site. We use necessary cookies, analytics cookies, and, where permitted, preference cookies. You can disable cookies in your browser, but some features may not work as intended.

Sharing and Storage

We do not sell your personal information. We may share it only with service providers that help operate reservations, payments, messaging, analytics, or legal compliance, and only as needed for those purposes. We retain information for as long as necessary to provide services, meet legal obligations, resolve disputes, and protect our guests and business.

Security and Your Choices

We use reasonable administrative, technical, and physical safeguards to protect your information. You may request access, correction, deletion, or restriction of your personal information where applicable law allows. You may also choose not to receive promotional communications.

Updates

We may update this policy from time to time. Any changes will appear on this page with a new last modified date.

Last Modified: July 2026